Slowness across various functionalities

Incident Report for myKaarma

Resolved

All systems are operational.

Posted Jan 03, 2025 - 08:00 PST

Identified

myKaarma users are able to login now, the ability to schedule an appointment is still seemingly much slower than expected. Our engineers are working to fix the issue as soon as possible. We will update once it is available. Thank you for your patience.

Posted Jan 03, 2025 - 07:25 PST

Investigating

myKaarma users are currently experiencing difficulties accessing the application, along with noticeable slowness across various functionalities. Our team is actively working to resolve the issue as quickly as possible. Thank you for your patience; we will provide updates as soon as they are available. For live updates, please visit https://status.mykaarma.com/.

Posted Jan 03, 2025 - 06:08 PST

This incident affected: myKaarma Scheduling (Web Scheduler (Consumer-facing)).