Account Invitation Link Errors Impacting myKaarma

Incident Report for myKaarma

Resolved

The issue affecting account invitation links has been resolved, and users should now be able to successfully access their links and activate their myKaarma accounts. Our team will continue monitoring to ensure the issue remains stable. Thank you for your patience while we worked to resolve this issue.
Posted May 20, 2026 - 09:39 PDT

Investigating

We are currently investigating an issue where some users attempting to activate their myKaarma accounts are seeing an incorrect “link expired” message when using their invitation link. Our team is actively working to identify the cause and restore normal account activation functionality. We’ll provide another update as soon as we possibly can!
Posted May 20, 2026 - 08:20 PDT
This incident affected: myKaarma Dealer-Facing Apps (myKaarma Desktop App).
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