All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
99.95 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.94 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
99.96 % uptime
Today
myKaarma Communications Operational
90 days ago
99.68 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
98.75 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.99 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.99 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.73 % uptime
Today
Service Cart Operational
90 days ago
99.98 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
99.94 % uptime
Today
Technician Videos Operational
90 days ago
99.28 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
99.99 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
99.99 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.9 % uptime
Today
CDK Integration Operational
90 days ago
99.97 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
99.36 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 23, 2026

No incidents reported today.

May 22, 2026

No incidents reported.

May 21, 2026
Inspect Performance Issues Impacting myKaarma
Resolved - The issue affecting the Inspect tab and RO syncing in myKaarma has been resolved, and services are operating normally again. Dealers should no longer experience slow loading in the Inspect tab or issues with repair orders pulling into myKaarma. We apologize for the disruption and appreciate your patience
May 21, 05:18 PDT
Investigating - We are investigating an issue affecting the Inspect tab and RO syncing in myKaarma. Dealers may experience the Inspect tab loading slowly or not loading, and some repair orders may not be pulling into myKaarma. Our team is actively working to restore normal performance. We’ll provide another update as soon as more information is available.
May 21, 04:35 PDT
May 20, 2026
Account Invitation Link Errors Impacting myKaarma
Resolved - The issue affecting account invitation links has been resolved, and users should now be able to successfully access their links and activate their myKaarma accounts. Our team will continue monitoring to ensure the issue remains stable. Thank you for your patience while we worked to resolve this issue.
May 20, 09:39 PDT
Investigating - We are currently investigating an issue where some users attempting to activate their myKaarma accounts are seeing an incorrect “link expired” message when using their invitation link. Our team is actively working to identify the cause and restore normal account activation functionality. We’ll provide another update as soon as we possibly can!
May 20, 08:20 PDT
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026
Mobile App Performance Degradation Impacting myKaarma
Resolved - The issue affecting the myKaarma iOS mobile app has been resolved, and app performance is operating normally. To restore stability, we rolled back the recent iOS app update that introduced the freezing and video recording issues experienced when using the flashlight. Users should now update to the latest version of the iOS app. Please note that the functionalities introduced in the recent update, including 0.5x zoom in Video Walkaround, the Create and Print RO button bug fix in MCI, and increased video quality in Video Walkaround, will no longer be available at this time. Our team will continue monitoring to ensure stability. Thank you for your patience while we worked to resolve this issue.
May 15, 13:13 PDT
Identified - We have identified the issue affecting the myKaarma iOS mobile app and are actively working on a fix. Users who recently updated the app may experience freezing or other issues when recording videos with the flashlight enabled. At this time, we recommend not recording videos with the flashlight enabled and refraining from updating the iOS app until further notice. We’ll provide another update within the next hour.
May 15, 09:11 PDT
Investigating - We are investigating an issue affecting the myKaarma iOS mobile app for users who recently updated the app. Some users may experience freezing or issues with video recording when the flashlight is enabled. Our team is actively investigating the cause and working to restore normal performance. We’ll provide another update within the next hour.
May 15, 09:01 PDT
May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

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