Identified - We are investigating reports of slowness and loading issues in Service Cart. Our team is actively working to identify the source of the problem. We’ll provide another update within the hour.
Feb 18, 2026 - 11:49 PST
myKaarma Dealer-Facing Apps
Operational
90 days ago
100.0
% uptime
Today
myKaarma Desktop App
Operational
90 days ago
100.0
% uptime
Today
myKaarma Mobile Apps
Operational
90 days ago
100.0
% uptime
Today
myKaarma Communications
Operational
90 days ago
99.76
% uptime
Today
Voice Calling
Operational
90 days ago
100.0
% uptime
Today
Text Messaging
Operational
90 days ago
99.38
% uptime
Today
Email
Operational
90 days ago
99.67
% uptime
Today
Follow-up
Operational
90 days ago
100.0
% uptime
Today
myKaarma Payments
Operational
90 days ago
99.98
% uptime
Today
Online Payments (Consumer-facing)
Operational
90 days ago
99.99
% uptime
Today
Desktop Payments (Dealer-facing)
Operational
90 days ago
100.0
% uptime
Today
Payment Gateway Integrations
Operational
90 days ago
99.93
% uptime
Today
Secure Vault
Operational
90 days ago
100.0
% uptime
Today
myKaarma Scheduling
Operational
90 days ago
100.0
% uptime
Today
Desktop Scheduler (Dealer-facing)
Operational
90 days ago
100.0
% uptime
Today
Web Scheduler (Consumer-facing)
Operational
90 days ago
100.0
% uptime
Today
myKaarma Inspections
Partial Outage
90 days ago
99.99
% uptime
Today
Service Cart
Partial Outage
90 days ago
99.98
% uptime
Today
In-Lane Video Walkaround
Operational
90 days ago
100.0
% uptime
Today
Technician Videos
Operational
90 days ago
100.0
% uptime
Today
myKaarma Transportation
Operational
90 days ago
99.99
% uptime
Today
Pickup and Delivery
Operational
90 days ago
100.0
% uptime
Today
Mobile Service
Operational
90 days ago
99.99
% uptime
Today
Uber Integration
Operational
90 days ago
100.0
% uptime
Today
myKaarma Insights
Operational
90 days ago
99.99
% uptime
Today
Insights Dealer-facing page
Operational
90 days ago
99.98
% uptime
Today
Daily/Weekly emailed reports
Operational
90 days ago
100.0
% uptime
Today
DMS Integration
Operational
90 days ago
99.91
% uptime
Today
CDK Integration
Operational
90 days ago
100.0
% uptime
Today
R&R Integration
Operational
90 days ago
99.44
% uptime
Today
Dealertrack Integration
Operational
90 days ago
100.0
% uptime
Today
DealerBuilt Integration
Operational
90 days ago
99.99
% uptime
Today
Automate Integration
Operational
90 days ago
100.0
% uptime
Today
PBS Integration
Operational
90 days ago
100.0
% uptime
Today
OEM Issues
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Feb 18, 2026
Unresolved incident: Service Cart Slowness Impacting myKaarma.
Resolved -
All systems are operational.
Feb 10, 10:53 PST
Identified -
Dealers using NMI may be unable to take payments due to an issue on NMI’s side, and our team is actively monitoring the provider’s outage. We’ll provide another update as soon as more information is available.
Feb 10, 09:51 PST
Resolved -
All systems are operational.
Feb 10, 06:24 PST
Identified -
Earlier today, some dealerships experienced a delay in receiving ROs from Reynolds, but the issue has since cleared and RO pulling is functioning normally again. We are monitoring to ensure continued stability. Thank you for your patience.
Feb 9, 10:55 PST
Resolved -
All systems are operational.
Feb 6, 10:04 PST
Identified -
Dealers using NMI or Creditcall may see intermittent payment failures where some transactions may decline, and our team has confirmed the issue is being caused by an outage with NMI. There is no workaround at this time, and we’re monitoring the situation closely while NMI works to restore normal service. We’ll provide another update as soon as we receive more information from them.
Feb 6, 06:55 PST