All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
99.95 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.94 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
99.96 % uptime
Today
myKaarma Communications Operational
90 days ago
99.99 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
99.97 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.99 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.99 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.73 % uptime
Today
Service Cart Operational
90 days ago
99.98 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
99.94 % uptime
Today
Technician Videos Operational
90 days ago
99.28 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
99.99 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
99.99 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.77 % uptime
Today
CDK Integration Operational
90 days ago
99.97 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
99.36 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
99.11 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 7, 2026

No incidents reported today.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Email Service Outage Impacting myKaarma
Resolved - The issue with our third-party email provider has been resolved, and outbound email delivery is operating normally again. Email MFA, customer email communications, payment requests, and other email-based functionality have been restored for all dealerships. We will continue to monitor for stability. Thank you for your patience, and we apologize for the disruption.
Jun 4, 17:43 PDT
Identified - We have identified an issue with a third-party email provider that is affecting email MFA, customer email communications, payment requests, and other email delivery across myKaarma for all dealerships. Users may be unable to send or receive emails, and email MFA codes may not be delivered. As a temporary measure, dealerships may disable email MFA for affected users to allow account access. Our provider is aware of the issue and is actively working toward a resolution. We will provide another update as soon as more information becomes available.
Jun 4, 16:00 PDT
Jun 3, 2026

No incidents reported.

Jun 2, 2026
Payment Requests on older DMS Parts Orders Impacted
Resolved - This issue has been resolved and Payment Requests for DMS Parts Orders are operating normally. The impact was caused by a recent change that affected some orders created before today and prevented invoice generation. We have reverted the change, restoring normal functionality. Please attempt to resend any Payment Requests that initially failed, if still needed. We will continue to monitor for stability. Thank you for your patience, and we’re sorry for the disruption.
Jun 2, 10:42 PDT
Investigating - We are investigating an issue affecting some DMS Parts Orders where Payment Requests are not being sent. A recent change from the DMS has impacted some orders created before today, causing invoice generation to fail and preventing Payment Requests from being delivered. The DMS team is working to revert the change, and we will provide another update once the revert has been completed.
Jun 2, 10:35 PDT
Jun 1, 2026
Auto/Mate DMS Outage Impacting myKaarma
Resolved - This issue has been resolved. Our integration partner, Automate, confirmed that Open/Mate services were fully restored as of approximately 2:30 PM EST on Saturday, and affected services are operating normally. We will continue to monitor for stability. Thank you for your patience, and we’re sorry for the disruption.
Jun 1, 04:28 PDT
Investigating - Auto/Mate has confirmed an issue on their side that is impacting the myKaarma DMS integration for dealerships using Auto/Mate. As a result, new repair orders and appointment updates may not be syncing into myKaarma. Auto/Mate is actively working to resolve the issue, and we are monitoring their progress while evaluating possible temporary alternatives. We will provide another update as soon as we receive additional information from Auto/Mate.
May 29, 12:31 PDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

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