All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
99.77 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.62 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
99.92 % uptime
Today
myKaarma Communications Operational
90 days ago
99.71 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.15 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
99.72 % uptime
Today
myKaarma Payments Operational
90 days ago
99.99 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
99.99 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
100.0 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
99.97 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
99.99 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
99.94 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.98 % uptime
Today
Service Cart Operational
90 days ago
100.0 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
99.99 % uptime
Today
Technician Videos Operational
90 days ago
99.97 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.72 % uptime
Today
CDK Integration Operational
90 days ago
98.97 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
99.86 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
99.52 % uptime
Today
OEM Issues Operational
90 days ago
99.63 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 23, 2025

No incidents reported today.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025
CDK Degraded Performance Affecting myKaarma
Resolved - All systems are operational.
Mar 19, 12:02 PDT
Investigating - myKaarma users integrated with CDK as their DMS may experience delays in RO pulls and appointment pulls. Our engineering team is actively collaborating with CDK to resolve the issue as quickly as possible. We will provide an update once the matter is resolved. Thank you for your patience.
Mar 19, 10:33 PDT
Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025
Intermittent Issues with myKaarma Application
Resolved - All systems are operational.
Mar 11, 16:36 PDT
Update - Our engineering team is diligently working to restore full service and is closely monitoring the application's performance. If you are still encountering issues with payment processing, we recommend using mkpay.us as an alternative. We appreciate your patience and understanding as we continue to resolve the situation.
Mar 11, 15:51 PDT
Update - myKaarma's engineering team is continuing to make progress on restoring our services; however, we are not yet fully back online and are continuing to monitor the health of our application. If you experience any issues processing payments, please use mkpay.us as an alternative. We will continue to provide updates as soon as possible. Thank you for your patience and understanding.
Mar 11, 15:22 PDT
Identified - myKaarma's engineering team is continuing to work on restoring our services. DMS integration, including RO and appointment pulling, and application speeds may continue to be reduced at this time, but we will continue to update you here as we know more. If you encounter any further issues processing payments, please use mkpay.us as an alternative. Thank you for your patience and understanding.
Mar 11, 14:22 PDT
Investigating - We are currently experiencing intermittent issues with the myKaarma application. Our engineering team is actively investigating the situation and working on a resolution. We will provide an update as soon as possible. Thank you for your patience and understanding.
Mar 11, 13:20 PDT
Multi-Factor Authentication Issues
Resolved - All systems are operational.
Mar 11, 07:04 PDT
Investigating - Dear myKaarma user, we are currently aware of issues impacting Multi-Factor Authentication (MFA) for some users. Our engineering team is actively investigating the situation and working on a resolution. We will provide an update as soon as more information becomes available. Thank you for your patience and understanding.
Mar 11, 06:43 PDT
Mar 10, 2025
Intermittent Issues with myKaarma Application
Resolved - All systems are operational.
Mar 10, 17:09 PDT
Update - Dear myKaarma User, Our services have been restarted, and you should now be able to access myKaarma. However, we are still experiencing some delays, which may continue for the next few hours. If you encounter any issues processing payments, please use mkpay.us as an alternative. We are actively monitoring the situation and will notify you once all modules are fully operational. Thank you for your patience and understanding.
Mar 10, 14:21 PDT
Update - myKaarma users are now able to log in to the application, and most features are functioning as expected. However, scheduler automations and Payments tool are still unavailable. You can continue processing payments via mkpay.us. Our engineers are actively working on a fix, and we will provide an update as soon as it is resolved. Thank you for your patience.
Mar 10, 11:59 PDT
Update - myKaarma users, our engineers have identified the root cause of the issue and are actively working on a solution. We will provide an update once the fix is available. Thank you for your patience.
Mar 10, 09:58 PDT
Identified - We are currently experiencing issues with accessing our web application at app.mykaarma.com, which may result in timeouts when attempting to connect. In the meantime, you can continue processing payments via mkpay.us. Our team is actively working to resolve this as quickly as possible. We appreciate your patience and will provide an update as soon as we have more information.
Mar 10, 09:21 PDT
Investigating - myKaarma users are currently experiencing issues while using the myKaarma application, but users can continue to take payments via mkpay.us. Our engineers are working to fix the issue as soon as possible. We will update once it is available. Thank you for your patience.
Mar 10, 08:42 PDT
Mar 9, 2025

No incidents reported.

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