All Systems Operational
myKaarma Dealer-Facing Apps Operational
90 days ago
99.95 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.93 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
99.97 % uptime
Today
myKaarma Communications Operational
90 days ago
99.98 % uptime
Today
Voice Calling Operational
90 days ago
99.97 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
99.97 % uptime
Today
myKaarma Payments Operational
90 days ago
99.98 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
99.97 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.97 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
99.97 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
99.98 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
99.97 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.92 % uptime
Today
Service Cart Operational
90 days ago
99.98 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
99.99 % uptime
Today
Technician Videos Operational
90 days ago
99.79 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.99 % uptime
Today
CDK Integration Operational
90 days ago
99.95 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 16, 2025
Resolved - All systems are operational.
Jan 16, 06:44 PST
Identified - myKaarma users, our engineering team has deployed a fix, and we are seeing signs of recovery. We will continue to closely monitor the situation and provide an update once the issue is fully resolved. Thank you for your patience and understanding.
Jan 16, 06:32 PST
Investigating - myKaarma users are currently experiencing difficulties accessing Repair Order history through the Appointment Tab. Our engineering team is diligently working to address and resolve the issue as quickly as possible. We will provide an update once the problem has been resolved. We appreciate your patience and understanding.
Jan 16, 06:13 PST
Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025
Resolved - All systems are operational.
Jan 7, 06:36 PST
Investigating - myKaarma users are currently experiencing intermittent issues with the Stripe payment method, where it functions inconsistently. Our engineering team is actively working to resolve the issue as quickly as possible. We will provide updates as soon as the issue is resolved. Thank you for your patience. In the meantime, payments can be processed using the backup URL: https://paymentbackup.mykaarma.com/login.
Jan 7, 06:21 PST
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025
Resolved - This incident has been resolved.
Jan 3, 12:24 PST
Investigating - myKaarma users who have Tekion as their DMS are experiencing issues such as ROs not pulling into the system, impacting modules like Appointment, RO Pull, and Parts Pull. Tekion engineers are actively investigating and working to resolve the issue as quickly as possible.We will provide an update once the issue is resolved. Thank you for your patience.
Jan 3, 09:06 PST
Resolved - All systems are operational.
Jan 3, 08:00 PST
Identified - myKaarma users are able to login now, the ability to schedule an appointment is still seemingly much slower than expected. Our engineers are working to fix the issue as soon as possible. We will update once it is available. Thank you for your patience.
Jan 3, 07:25 PST
Investigating - myKaarma users are currently experiencing difficulties accessing the application, along with noticeable slowness across various functionalities. Our team is actively working to resolve the issue as quickly as possible. Thank you for your patience; we will provide updates as soon as they are available. For live updates, please visit https://status.mykaarma.com/.
Jan 3, 06:08 PST
Jan 2, 2025

No incidents reported.