Delay in Pulling ROs from Reynolds
Identified - Earlier today, some dealerships experienced a delay in pulling ROs from Reynolds, but the issue has since cleared and RO pulling is functioning normally again. We are monitoring to ensure continued stability. Thank you for your patience.
Feb 09, 2026 - 10:55 PST
Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Desktop App Operational
90 days ago
100.0 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
99.76 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.38 % uptime
Today
Email Operational
90 days ago
99.67 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.98 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
99.99 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.95 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.99 % uptime
Today
Service Cart Operational
90 days ago
99.99 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
99.99 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
99.99 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
99.99 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
99.98 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Partial Outage
90 days ago
99.93 % uptime
Today
CDK Integration Operational
90 days ago
99.93 % uptime
Today
R&R Integration Partial Outage
90 days ago
99.69 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
99.99 % uptime
Today
Automate Integration Operational
90 days ago
99.94 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 9, 2026

Unresolved incident: Delay in Pulling ROs from Reynolds.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Payment Processing Issues Impacting Some myKaarma Dealers
Resolved - All systems are operational.
Feb 6, 10:04 PST
Identified - Dealers using NMI or Creditcall may see intermittent payment failures where some transactions may decline, and our team has confirmed the issue is being caused by an outage with NMI. There is no workaround at this time, and we’re monitoring the situation closely while NMI works to restore normal service. We’ll provide another update as soon as we receive more information from them.
Feb 6, 06:55 PST
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026
Insights Loading Issues Impacting myKaarma
Resolved - The issue impacting data loading under the Insights tab for some dealers has now been fully resolved. All systems are operating normally. We apologize for the disruption and appreciate your patience while our team investigated the issue. Please reach out to Support if you continue to experience any problems.
Feb 2, 06:20 PST
Investigating - We are investigating an issue where data under the Insights tab is not loading for all dealers. The cause is still under investigation. We’re sorry for the disruption and will provide the next update as soon as possible.
Feb 2, 05:32 PST
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026
Payments Errors for NMI and CreditCall Dealers Impacting myKaarma
Resolved - All systems are operational.
Jan 29, 08:59 PST
Investigating - NMI and CreditCall are reporting a degradation that is causing all dealers using these processors to see unexpected errors when attempting to take payments. Updating payment terminals or backup methods will not help in this case, and our team is actively monitoring and working with the providers to restore normal operation. We’ll provide another update within the next hour.
Jan 29, 08:54 PST
Payment Errors Impacting myKaarma
Resolved - All systems are operational.
Jan 29, 07:43 PST
Investigating - Earlier today dealers may have seen payment attempts fail with errors or unexpected declines. The issue is no longer occurring and payment services are operating normally, though the root cause is still under investigation and we are monitoring closely for stability.
Jan 29, 07:43 PST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

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