Update - Reynolds has confirmed that the issue impacting communication with myKaarma has been escalated and is being treated as urgent by the appropriate teams. They are actively working to restore service; however, we have not yet been provided with an ETA for resolution.
We will provide another update as soon as more information becomes available.
Aug 31, 2026 - 15:30 PDT
We will provide another update as soon as more information becomes available.
Aug 31, 2026 - 15:30 PDT
Identified - Reynolds is currently experiencing server issues that are causing delays with repair orders (ROs) being sent to myKaarma. Reynolds is working to resolve the issue. We’ll provide another update within the next hour or as soon as more information becomes available.
Aug 31, 2026 - 13:41 PDT
Aug 31, 2026 - 13:41 PDT
Investigating - Reynolds is currently experiencing an issue that is causing delays with repair orders (ROs) being sent to myKaarma. Our engineers are actively working with Reynolds as they investigate and work toward a resolution. We’ll provide another update within an hour, or as soon as more information becomes available.
Aug 31, 2026 - 11:35 PDT
Aug 31, 2026 - 11:35 PDT
myKaarma Dealer-Facing Apps
Operational
myKaarma Desktop App
Operational
myKaarma Mobile Apps
Operational
myKaarma Communications
Operational
Voice Calling
Operational
Text Messaging
Operational
Email
Operational
Follow-up
Operational
myKaarma Payments
Operational
Online Payments (Consumer-facing)
Operational
Desktop Payments (Dealer-facing)
Operational
Payment Gateway Integrations
Operational
Secure Vault
Operational
myKaarma Scheduling
Operational
Desktop Scheduler (Dealer-facing)
Operational
Web Scheduler (Consumer-facing)
Operational
myKaarma Inspections
Operational
Service Cart
Operational
In-Lane Video Walkaround
Operational
Technician Videos
Operational
myKaarma Transportation
Operational
Pickup and Delivery
Operational
Mobile Service
Operational
Uber Integration
Operational
myKaarma Insights
Operational
Insights Dealer-facing page
Operational
Daily/Weekly emailed reports
Operational
DMS Integration
Partial Outage
CDK Integration
Operational
R&R Integration
Partial Outage
Dealertrack Integration
Operational
DealerBuilt Integration
Operational
Automate Integration
Operational
PBS Integration
Operational
OEM Issues
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.