Investigating - CDK is currently experiencing an issue that may cause delays or failures with RO writeback and mobile check-in for dealerships using CDK. CDK is actively investigating the issue, and our team is monitoring the situation. We apologize for the disruption and will provide another update within the next hour.
Oct 20, 2026 - 12:26 PDT
myKaarma Dealer-Facing Apps Operational
myKaarma Desktop App Operational
myKaarma Mobile Apps Operational
myKaarma Communications Operational
Voice Calling Operational
Text Messaging Operational
Email Operational
Follow-up Operational
myKaarma Payments Operational
Online Payments (Consumer-facing) Operational
Desktop Payments (Dealer-facing) Operational
Payment Gateway Integrations Operational
Secure Vault Operational
myKaarma Scheduling Operational
Desktop Scheduler (Dealer-facing) Operational
Web Scheduler (Consumer-facing) Operational
myKaarma Inspections Operational
Service Cart Operational
In-Lane Video Walkaround Operational
Technician Videos Operational
myKaarma Transportation Operational
Pickup and Delivery Operational
Mobile Service Operational
Uber Integration Operational
myKaarma Insights Operational
Insights Dealer-facing page Operational
Daily/Weekly emailed reports Operational
DMS Integration Partial Outage
CDK Integration Partial Outage
R&R Integration Operational
Dealertrack Integration Operational
DealerBuilt Integration Operational
Automate Integration Operational
PBS Integration Operational
OEM Issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 20, 2026

Unresolved incident: CDK RO Writeback and Mobile Check-In Issues Impacting myKaarma.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

Resolved - All systems are operational.
Oct 13, 17:59 PDT
Monitoring - We are monitoring the service disruption affecting dealerships using CDK as their DMS. Manual RO creation remains available in myKaarma for CDK dealerships. Before creating an RO manually, please check whether CDK service has been restored to avoid creating duplicate ROs. We appreciate your patience and will provide another update within the next hour.
Oct 13, 15:06 PDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Resolved - All systems are operational.
Oct 6, 11:16 PDT
Investigating - DealerBuilt is currently experiencing an outage that is impacting myKaarma dealers using the DealerBuilt DMS integration. DealerBuilt is investigating the issue. We’ll provide another update once DealerBuilt confirms the issue has been resolved.
Oct 6, 10:00 PDT