All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
myKaarma Desktop App Operational
myKaarma Mobile Apps Operational
myKaarma Communications Operational
Voice Calling Operational
Text Messaging Operational
Email Operational
Follow-up Operational
myKaarma Payments Operational
Online Payments (Consumer-facing) Operational
Desktop Payments (Dealer-facing) Operational
Payment Gateway Integrations Operational
Secure Vault Operational
myKaarma Scheduling Operational
Desktop Scheduler (Dealer-facing) Operational
Web Scheduler (Consumer-facing) Operational
myKaarma Inspections Operational
Service Cart Operational
In-Lane Video Walkaround Operational
Technician Videos Operational
myKaarma Transportation Operational
Pickup and Delivery Operational
Mobile Service Operational
Uber Integration Operational
myKaarma Insights Operational
Insights Dealer-facing page Operational
Daily/Weekly emailed reports Operational
DMS Integration Operational
CDK Integration Operational
R&R Integration Operational
Dealertrack Integration Operational
DealerBuilt Integration Operational
Automate Integration Operational
PBS Integration Operational
OEM Issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 11, 2026

No incidents reported today.

Sep 10, 2026

Upcoming Scheduled Maintenance – Communication Services Impact
Completed - The scheduled maintenance has been completed.
Sep 10, 23:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 23:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 23:22 PDT
Scheduled - We will be performing scheduled maintenance on our Communication Services. During this maintenance window communication services will be fully impacted where as other myKaarma modules that rely on Communication Services will also experience temporary disruptions in communications sent to customers and notifications sent to dealership personnel.
Sep 10, 22:16 PDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Appointments not Pushing from MyKaarma to DealerTrack
Resolved - Dealertrack has advised that the appointment and vehicle check-in issues are related to Holiday Schedule settings within the Dealertrack DMS. Dealers experiencing these issues should review their Dealertrack Holiday Schedule and contact Dealertrack DMS Support for assistance with any necessary changes. As this issue must be addressed within Dealertrack, we are closing this incident on our end. Thank you for your patience while we worked with Dealertrack to investigate the issue.
Sep 1, 15:06 PDT
Investigating - Some dealers using Dealertrack may receive an “Appointment Date/Time is scheduled when the service department is closed” error when trying to check in vehicles. This appears to be related to an update released by Dealertrack today. Our Engineering team is working with Dealertrack to identify the root cause, and we’ll provide another update as more information becomes available.
Sep 1, 07:37 PDT
Reynolds RO Delays Impacting myKaarma
Resolved - All systems are operational.
Sep 1, 06:12 PDT
Update - The Reynolds issue affecting communication with myKaarma is ongoing, and their teams continue working toward a resolution. At this time, an ETA for full restoration has not been provided. We’ll continue to monitor the situation and provide another update as soon as additional information becomes available.
Sep 1, 06:01 PDT
Update - Reynolds has confirmed that the issue impacting communication with myKaarma has been escalated and is being treated as urgent by the appropriate teams. They are actively working to restore service; however, we have not yet been provided with an ETA for resolution.
We will provide another update as soon as more information becomes available.
Aug 31, 15:30 PDT
Identified - Reynolds is currently experiencing server issues that are causing delays with repair orders (ROs) being sent to myKaarma. Reynolds is working to resolve the issue. We’ll provide another update within the next hour or as soon as more information becomes available.
Aug 31, 13:41 PDT
Investigating - Reynolds is currently experiencing an issue that is causing delays with repair orders (ROs) being sent to myKaarma. Our engineers are actively working with Reynolds as they investigate and work toward a resolution. We’ll provide another update within an hour, or as soon as more information becomes available.
Aug 31, 11:35 PDT

Aug 31, 2026

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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