All Systems Operational
myKaarma Dealer-Facing Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Desktop App Operational
90 days ago
100.0 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
99.98 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.93 % uptime
Today
Email Operational
90 days ago
99.98 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.99 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
99.99 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
100.0 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
99.97 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
99.95 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.99 % uptime
Today
Service Cart Operational
90 days ago
100.0 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
99.99 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
99.99 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
99.98 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.98 % uptime
Today
CDK Integration Operational
90 days ago
99.89 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
99.99 % uptime
Today
DealerBuilt Integration Operational
90 days ago
99.99 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - The issue has been resolved and the service is operating normally.
Apr 15, 07:36 PDT
Monitoring - We have identified the issue and a fix has been implemented. We are monitoring the results.
Apr 15, 07:26 PDT
Investigating - Searching for any opcodes will not work in places where opcode search is shown like in the settings tab, appointments tab, inspection tab and in online scheduler.
Apr 15, 07:11 PDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024

No incidents reported.

Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Resolved - All systems are operational.
Apr 5, 10:19 PDT
Update - We still continue to observe elevated error counts. We will provide an update when one is available.
Apr 5, 08:34 PDT
Update - We still continue to observe elevated error counts. We will provide an update when one is available.
Apr 5, 07:38 PDT
Identified - We continue to observe elevated error counts and will share updates as soon as they become available.
Apr 5, 06:20 PDT
Investigating - CDK Dealers may see a delay in ROs and Appointments populating into myKaarma. This would impact automated welcome texts, invoices for payments, and MPI creation. We have advised CDK of the issue and are working to have it resolved.
Apr 5, 05:27 PDT