All Systems Operational
Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
99.99 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.99 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
100.0 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
100.0 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
100.0 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.99 % uptime
Today
Service Cart Operational
90 days ago
100.0 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
99.98 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
98.53 % uptime
Today
CDK Integration Operational
90 days ago
91.19 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 3, 2024

No incidents reported today.

Oct 2, 2024

No incidents reported.

Oct 1, 2024
Intermittent Issues with Inspection
Resolved - All systems are operational.
Oct 1, 06:03 PDT
Identified - myKaarma users, our engineers have implemented a fix for the issue, and we are observing recovery. We will continue to monitor the situation closely and provide another update when it is available. Thank you for your patience.
Oct 1, 05:58 PDT
Investigating - myKaarma users are currently experiencing delays while accessing the inspection tab, generating ROs, and creating Multi-Point Inspections. Our engineers are working to fix the issue as soon as possible. We will update once it is available. Thank you for your patience.
Oct 1, 04:51 PDT
Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024
Response delay while using Dealer App
Resolved - All systems are operational.
Sep 24, 11:52 PDT
Investigating - myKaarma users are currently experiencing intermittent delays while using the dealer-application. Our engineers are working to fix the issue as soon as possible. We will update once it is available. Thank you for your patience.
Sep 24, 11:24 PDT
Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024
CDK integration outage
Resolved - All systems are operational.
Sep 20, 05:48 PDT
Update - myKaarma users continue to experience degraded performance with the CDK integration, impacting modules like appointment, RO pull, and parts pull. While multiple Data Services have been restored, a significant backlog of jobs remains to be processed, and work is ongoing. Many integrations are confirmed to be operational, though delays or degradation may still occur. We will provide updates as the situation progresses. Thank you for your patience.
Sep 19, 06:05 PDT
Identified - myKaarma users, CDK has identified the root cause of the disruption as a hardware issue. They anticipate receiving the parts midafternoon CST. They have identified the root cause and are actively working on the solution. We will provide another update if there are any changes to the anticipated timeline. Thank you for your patience and understanding.
Sep 18, 08:12 PDT
Investigating - myKaarma users are currently experiencing degraded performance with CDK integration and the impacted modules are appointment, RO pull, and parts pull. Our engineers are working with CDK to resolve the issue as soon as possible. We will update once it is available. Thank you for your patience.
Sep 18, 05:07 PDT
Sep 19, 2024
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