All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Desktop App Operational
90 days ago
100.0 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
99.76 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.38 % uptime
Today
Email Operational
90 days ago
99.67 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.98 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
99.99 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.93 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.98 % uptime
Today
Service Cart Operational
90 days ago
99.95 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
99.99 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
99.99 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
99.99 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
99.98 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.91 % uptime
Today
CDK Integration Operational
90 days ago
100.0 % uptime
Today
R&R Integration Operational
90 days ago
99.44 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
99.98 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 20, 2026

No incidents reported today.

Feb 19, 2026
DealerBuilt/LightYear Data Integration Delays Impacting myKaarma
Resolved - The delays affecting Repair Orders, Appointments, and Parts Orders pulling from DealerBuilt/LightYear into myKaarma have been resolved, and data is now flowing normally. The issue originated with DealerBuilt/LightYear, and they have confirmed recovery. We will continue monitoring for stability. Thank you for your patience while this was addressed.
Feb 19, 11:51 PST
Identified - Dealers using DealerBuilt/LightYear may be experiencing delays with Repair Orders, Appointments, and Parts Orders syncing into myKaarma. Users may see slow or delayed population of ROs in myKaarma, including payments and MPI, as well as delays in appointment data syncing from DealerBuilt/LightYear.

We have reached out to DealerBuilt/LightYear for more information and will provide an update as soon as one is available.
Feb 19, 11:30 PST
Feb 18, 2026
Service Cart Slowness Impacting myKaarma
Resolved - The earlier slowness and loading issues in Service Cart have been resolved, and the feature is operating normally again. Our team made adjustments to restore performance and will continue monitoring to ensure stability. Thank you for your patience while we worked to restore service.
Feb 18, 14:59 PST
Update - Our team is still working on the fix for the slowness and loading issues in Service Cart, and there is no change in impact at this time. Dealers may continue to experience degraded performance while we complete this work. We’ll provide another update within the hour.
Feb 18, 13:53 PST
Update - We have identified the cause of the slowness and loading issues in Service Cart and are currently working on a fix to restore normal performance. Dealers may continue to see slow or delayed loading while this work is underway. We’ll provide another update within the hour.
Feb 18, 12:46 PST
Identified - We are investigating reports of slowness and loading issues in Service Cart. Our team is actively working to identify the source of the problem. We’ll provide another update within the hour.
Feb 18, 11:49 PST
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026
NMI Payment Processing Issues Impacting myKaarma
Resolved - All systems are operational.
Feb 10, 10:53 PST
Identified - Dealers using NMI may be unable to take payments due to an issue on NMI’s side, and our team is actively monitoring the provider’s outage. We’ll provide another update as soon as more information is available.
Feb 10, 09:51 PST
Delay in Pulling ROs from Reynolds
Resolved - All systems are operational.
Feb 10, 06:24 PST
Identified - Earlier today, some dealerships experienced a delay in receiving ROs from Reynolds, but the issue has since cleared and RO pulling is functioning normally again. We are monitoring to ensure continued stability. Thank you for your patience.
Feb 9, 10:55 PST
Feb 9, 2026
Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Payment Processing Issues Impacting Some myKaarma Dealers
Resolved - All systems are operational.
Feb 6, 10:04 PST
Identified - Dealers using NMI or Creditcall may see intermittent payment failures where some transactions may decline, and our team has confirmed the issue is being caused by an outage with NMI. There is no workaround at this time, and we’re monitoring the situation closely while NMI works to restore normal service. We’ll provide another update as soon as we receive more information from them.
Feb 6, 06:55 PST
← Incident History Powered by Atlassian Statuspage