All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
myKaarma Desktop App Operational
myKaarma Mobile Apps Operational
myKaarma Communications Operational
Voice Calling Operational
Text Messaging Operational
Email Operational
Follow-up Operational
myKaarma Payments Operational
Online Payments (Consumer-facing) Operational
Desktop Payments (Dealer-facing) Operational
Payment Gateway Integrations Operational
Secure Vault Operational
myKaarma Scheduling Operational
Desktop Scheduler (Dealer-facing) Operational
Web Scheduler (Consumer-facing) Operational
myKaarma Inspections Operational
Service Cart Operational
In-Lane Video Walkaround Operational
Technician Videos Operational
myKaarma Transportation Operational
Pickup and Delivery Operational
Mobile Service Operational
Uber Integration Operational
myKaarma Insights Operational
Insights Dealer-facing page Operational
Daily/Weekly emailed reports Operational
DMS Integration Operational
CDK Integration Operational
R&R Integration Operational
Dealertrack Integration Operational
DealerBuilt Integration Operational
Automate Integration Operational
PBS Integration Operational
OEM Issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

CDK Integration Issues Impacting Data Pulls and Appointment Pushes
Resolved - CDK has confirmed that the service disruption affecting data pulls and appointment syncing with myKaarma has been resolved. Normal functionality has been restored, and dealerships can resume creating ROs in CDK and using their standard workflows. Manual RO creation in myKaarma is no longer necessary. Please note that any ROs created manually in myKaarma during the disruption will require manual reconciliation, as this data does not push back into CDK. We will continue monitoring the integration to ensure stability. We apologize for the disruption and appreciate your patience.
Oct 22, 14:06 PDT
Monitoring - We are seeing signs of recovery, with data successfully pulling from CDK and syncing back to CDK. However, we have not yet received confirmation from CDK that the issue has been fully resolved. If you are able to create ROs in CDK and they are successfully pulling into myKaarma, please resume your normal workflow. If you are still experiencing issues, please continue using the manual RO creation process in myKaarma.

Instructions are available in our workaround guide.

We will continue monitoring the situation and provide updates as more information becomes available. Thank you for your patience.

You can follow updates at status.mykaarma.com.
Oct 22, 13:30 PDT
Update - CDK continues to experience a service disruption affecting data pulls from CDK and appointment pushes from myKaarma to CDK. To help dealerships continue operating, we have enabled manual RO creation in myKaarma. Payments can still be processed, but RO numbers must be entered manually. For instructions on using manual RO creation and other available workarounds, please refer to our workaround guide. CDK is working to restore normal functionality, and we will provide another update within the next hour. We apologize for the disruption and appreciate your patience.

You can follow updates at status.mykaarma.com.
Oct 22, 13:18 PDT
Identified - We have confirmed that CDK is currently experiencing an issue affecting data pulls and appointment syncing with myKaarma. Payments can still be processed through myKaarma, but RO numbers must be entered manually. We have been informed that CDK is working to restore functionality.
We apologize for the disruption and appreciate your patience. You can follow updates at status.mykaarma.com.
Oct 22, 12:12 PDT
Investigating - We are currently experiencing an issue affecting all data pulls from CDK and appointment pushes from myKaarma to CDK. Dealerships using the CDK integration may experience delays or failures when retrieving data or syncing appointments. Payments can still be processed through myKaarma; however, users will need to manually enter RO numbers when taking payments. We have contacted CDK and are actively working with their team to resolve the issue and restore normal functionality. We will continue to monitor the situation and share updates as more information becomes available. We apologize for the disruption and appreciate your patience.
Oct 22, 10:33 PDT

Oct 21, 2026

No incidents reported.

Oct 20, 2026

CDK RO Writeback and Mobile Check-In Issues Impacting myKaarma
Resolved - CDK has resolved the issue affecting RO writeback and mobile check-in, and these services are now operating normally for dealerships using CDK. Our team will continue monitoring to ensure stability. We apologize for any disruption and appreciate your patience while this issue was being resolved.
Oct 20, 12:45 PDT
Investigating - CDK is currently experiencing an issue that may cause delays or failures with RO writeback and mobile check-in for dealerships using CDK. CDK is actively investigating the issue, and our team is monitoring the situation. We apologize for the disruption and will provide another update within the next hour.
Oct 20, 11:33 PDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

CDK Outage affecting myKaarma
Resolved - All systems are operational.
Oct 13, 17:59 PDT
Monitoring - We are monitoring the service disruption affecting dealerships using CDK as their DMS. Manual RO creation remains available in myKaarma for CDK dealerships. Before creating an RO manually, please check whether CDK service has been restored to avoid creating duplicate ROs. We appreciate your patience and will provide another update within the next hour.
Oct 13, 15:06 PDT

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

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