All Systems Operational
myKaarma Dealer-Facing Apps Operational
90 days ago
99.97 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.97 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
99.97 % uptime
Today
myKaarma Communications Operational
90 days ago
99.99 % uptime
Today
Voice Calling Operational
90 days ago
99.97 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
100.0 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
100.0 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
99.99 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
99.99 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.92 % uptime
Today
Service Cart Operational
90 days ago
100.0 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
99.98 % uptime
Today
Technician Videos Operational
90 days ago
99.79 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.88 % uptime
Today
CDK Integration Operational
90 days ago
99.28 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 1, 2024

No incidents reported today.

Oct 31, 2024

No incidents reported.

Oct 30, 2024

No incidents reported.

Oct 29, 2024
Resolved - All systems are operational.
Oct 29, 06:37 PDT
Investigating - myKaarma engineers have determined that a small number of dealerships will have issues using opcodes in the inspection tab. Our engineers have enforced a workaround for this issue. Refreshing the MyKaarma App or web browser should resolve any discrepancies.
Oct 29, 06:27 PDT
Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024
Resolved - The slow performance of several myKaarma features this morning, caused by a 3rd party provider, has now been resolved. Our team will continue to monitor to ensure myKaarma is operating as expected. Thank you for your patience and understanding during that time.
Oct 24, 07:46 PDT
Identified - myKaarma users may experience slower loading of several features due to an issue with a 3rd party provider. Multi-store users may experience longer loading times when switching between stores, ServiceCart users may not see which other users are in an MPI, and may experience longer loading times for MPIs from the route sheet, and printing estimates from Mobile Check-In may result in an error. Our engineers are working to resolve the issue as soon as possible, and we will update you once that has been fixed. Thank you for your patience and understanding.
Oct 24, 06:40 PDT
Investigating - myKaarma users are currently experiencing slowness in app response. Our engineers are working to resolve the issue as soon as possible. We will update once it is available. Thank you for your patience.
Oct 24, 05:48 PDT
Oct 23, 2024
Resolved - All systems are operational.
Oct 23, 08:51 PDT
Update - Our engineers have determined the root cause of the issue and have deployed a fix onto our system. We deeply apologize for the inconvenience and once again appreciate your patience as we worked toward a resolution. Please let us know if you experience any further issues by emailing support@mykaarma.com
Oct 23, 08:30 PDT
Update - myKaarma engineers have determined that the impact to our system is more widespread, with multiple systems experiencing slowness. Our engineers are actively working to resolve the issue as soon as possible. We will update once it is available. Thank you for your patience.
Oct 23, 07:30 PDT
Identified - myKaarma users are currently facing issues where messages and calls are not loading. Our engineers are actively working to resolve the issue as soon as possible.We will update once it is available. Thank you for your patience.
Oct 23, 07:08 PDT
Investigating - myKaarma users are currently facing issues where messages and calls are not loading, and support call routing is also not functioning. Our engineers are actively working to resolve the issue as soon as possible.We will update once it is available. Thank you for your patience.
Oct 23, 06:55 PDT
Resolved - All systems are operational.
Oct 23, 05:49 PDT
Identified - myKaarma users are still encountering issues with video uploads from both the myKaarma Desktop App and web browsers. Our engineers are actively working on a solution and it'll be fixed within the next 12 hours. However, since this feature is one of the least used, it will not impact other functionality within the application. We will provide an update once it is available. Thank you for your understanding and patience.
Oct 22, 15:19 PDT
Investigating - myKaarma users are currently experiencing issues while uploading videos from the myKaarma Desktop App and the web browsers. Our engineers are working to resolve the issue as soon as possible. We will update once it is available. Thank you for your patience.
Oct 22, 14:49 PDT
Oct 22, 2024
Oct 21, 2024
Resolved - All systems are operational.
Oct 21, 11:59 PDT
Investigating - myKaarma users are currently experiencing issues while using myKaarma application like application slowness and inability to text customers, our engineers are working to fix the issue as soon as possible. We will update once it is available. Thank you for your patience.
Oct 21, 10:43 PDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.