All Systems Operational
myKaarma Dealer-Facing Apps Operational
90 days ago
99.95 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.95 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
99.96 % uptime
Today
myKaarma Communications Operational
90 days ago
99.99 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
99.99 % uptime
Today
myKaarma Payments Operational
90 days ago
99.99 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
99.99 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.97 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
99.97 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
99.98 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
99.97 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.98 % uptime
Today
Service Cart Operational
90 days ago
99.98 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
99.99 % uptime
Today
Technician Videos Operational
90 days ago
99.97 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.82 % uptime
Today
CDK Integration Operational
90 days ago
99.64 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
99.86 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
99.52 % uptime
Today
OEM Issues Operational
90 days ago
95.06 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 13, 2025

No incidents reported today.

Feb 12, 2025

No incidents reported.

Feb 11, 2025
Resolved - This incident has been resolved.
Feb 11, 18:53 PST
Identified - We are still unable to retrieve recall data for a limited number of MyKaarma dealers, specifically Audi and VW dealers. The issue remains due to pending updated credentials from Audi. We are actively following up with them and will update the system as soon as we receive the required credentials. Thank you for your patience.
Feb 11, 07:02 PST
Update - We are continuing to investigate this issue.
Feb 10, 08:45 PST
Investigating - A limited number of MyKaarma dealers, specifically Audi and VW dealers, are currently unable to fetch recall data and view the campaigns window in the Quick Schedule widget. We have reported the issue to Audi, and they are investigating the cause. We will provide an update as soon as a resolution is available. Thank you for your patience.
Feb 10, 08:42 PST
Feb 10, 2025
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025
Resolved - All systems are operational.
Feb 6, 10:02 PST
Identified - Dear myKaarma user, we have identified the issue affecting the Technician Videos tab, where videos that have been sent and viewed by customers are still appearing as "Ready to Send" under the "Sent" status. Our engineering team has pinpointed the cause and will be deploying a fix shortly. We apologize for any inconvenience this may have caused and appreciate your continued patience as we work to resolve this. Thank you for your understanding.
Feb 6, 09:45 PST
Investigating - Dear myKaarma user, we are currently experiencing an issue under the Technician Videos tab. Videos that have been sent and viewed by customers are still appearing as "Ready to Send" under the "Sent" status. Our engineering team is actively investigating the matter and will provide an update as soon as possible. We apologize for any inconvenience this may cause and greatly appreciate your patience.
Feb 6, 08:22 PST
Feb 5, 2025
Resolved - All systems are operational.
Feb 5, 11:36 PST
Investigating - We are currently experiencing issues when fetching part prices from DealerTrack. Our engineering team is actively working alongside DealerTrack's support team to investigate and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will continue to provide updates as we make progress. Thank you for your patience and understanding.
Feb 5, 11:00 PST
Feb 4, 2025
Resolved - All systems are operational.
Feb 4, 05:56 PST
Identified - Dear myKaarma Users, we are currently aware of a service disruption affecting dealers using CDK as their DMS. Our engineering team is actively working with CDK to investigate and resolve the issue. In the meantime, we have enabled manual RO creation through myKaarma. To access this functionality, please refresh your screen. You will see an Intercom banner with detailed instructions on how to use the tool. We appreciate your patience and understanding as we work to resolve this matter.
Feb 3, 08:25 PST
Investigating - Dear myKaarma Users, We are currently aware of an issue impacting dealers using CDK as their DMS, as CDK appears to be experiencing a service disruption. Our engineering team is actively investigating the matter in collaboration with CDK. We will provide updates as soon as more information becomes available. In the interim, we are working on enabling manual RO creation through myKaarma and will share further details shortly. Thank you for your patience.
Feb 3, 07:27 PST
Feb 3, 2025
Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.