All Systems Operational
myKaarma Dealer-Facing Apps Operational
90 days ago
99.99 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.99 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
99.99 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.96 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
100.0 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
100.0 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
99.99 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
99.99 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.98 % uptime
Today
Service Cart Operational
90 days ago
99.96 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
99.99 % uptime
Today
Pickup and Delivery Operational
90 days ago
99.99 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
99.99 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
99.99 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.94 % uptime
Today
CDK Integration Operational
90 days ago
99.69 % uptime
Today
R&R Integration Operational
90 days ago
100.0 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 10, 2023

No incidents reported today.

Dec 9, 2023

No incidents reported.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Resolved - This incident has been resolved.
Nov 30, 12:55 PST
Identified - myKaarma users, CDK is still experiencing an outage due to which myKaarma users will face issues with service-cart RO writeback, check-in RO creation, and payment settling for CDK dealerships. We will provide updates as we receive them from CDK/Fortellis. Thank you for your patience.
Nov 30, 11:32 PST
Investigating - Fortellis is currently experiencing an outage. myKaarma users will experience issues with service-cart RO writeback, check-in RO creation, and payment settling for CDK dealerships. We will provide updates as we receive them from CDK/Fortellis. Thank you for your patience.
Nov 30, 10:46 PST
Resolved - This incident has been resolved.
Nov 30, 08:44 PST
Investigating - myKaarma users may experience delays while opening the Service Cart, our engineers are working to fix the issue as soon as possible. We will update once it is available. Thank you for your patience.
Nov 30, 08:09 PST
Nov 29, 2023
Resolved - This incident has been resolved.
Nov 29, 06:09 PST
Update - myKaarma users, CDK/Fortellis has informed us that they are continuing to experience degraded performance due to which myKaarma users are facing issues, they are actively working to resolve the issue. We will update you once it is fully restored. Thank you for your patience.
Nov 28, 12:12 PST
Identified - myKaarma users, CDK is still experiencing an outage due to which myKaarma users will face issues with service-cart RO writeback, check-in RO creation, and payment settling for CDK dealerships. We will provide updates as we receive them from CDK/Fortellis. Thank you for your patience.
Nov 28, 11:30 PST
Investigating - Fortellis is currently experiencing an outage. myKaarma users will experience issues with service-cart RO writeback, check-in RO creation, and payment settling for CDK dealerships. We will provide updates as we receive them from CDK/Fortellis. Thank you for your patience.
Nov 28, 10:01 PST
Nov 28, 2023
Resolved - This incident has been resolved.
Nov 28, 12:01 PST
Investigating - myKaarma users are currently experiencing issues with the service cart. Our engineers are working to resolve the issue as soon as possible. We will update once it is available. Thank you for your patience.
Nov 28, 10:10 PST
Resolved - This incident has been resolved.
Nov 28, 06:04 PST
Investigating - myKaarma users are currently experiencing issues while opening the appointment tab, our engineers are working to resolve this issue as soon as possible. We will update once it is available. Thank you for your patience.
Nov 28, 05:43 PST
Nov 27, 2023
Resolved - This incident has been resolved.
Nov 27, 06:27 PST
Identified - myKaarma users are experiencing delays in RO pulling for the dealers using Reynolds and Reynolds integration. Our engineers are working together to resolve this as soon as possible. We will update you once it is available. Thank you for your patience.
Nov 27, 05:22 PST
Nov 26, 2023

No incidents reported.