CDK Outage affecting myKaarma

Incident Report for myKaarma

Resolved

All systems are operational.
Posted Oct 14, 2026 - 04:59 PDT

Monitoring

We are monitoring the service disruption affecting dealerships using CDK as their DMS. Manual RO creation remains available in myKaarma for CDK dealerships. Before creating an RO manually, please check whether CDK service has been restored to avoid creating duplicate ROs. We appreciate your patience and will provide another update within the next hour.
Posted Oct 13, 2026 - 18:00 PDT
This incident affected: DMS Integration (CDK Integration).