Unable to view RO History via the Appointment tab

Incident Report for myKaarma

Resolved

All systems are operational.

Posted Jan 16, 2025 - 06:44 PST

Identified

myKaarma users, our engineering team has deployed a fix, and we are seeing signs of recovery. We will continue to closely monitor the situation and provide an update once the issue is fully resolved. Thank you for your patience and understanding.

Posted Jan 16, 2025 - 06:32 PST

Investigating

myKaarma users are currently experiencing difficulties accessing Repair Order history through the Appointment Tab. Our engineering team is diligently working to address and resolve the issue as quickly as possible. We will provide an update once the problem has been resolved. We appreciate your patience and understanding.

Posted Jan 16, 2025 - 06:13 PST

This incident affected: myKaarma Scheduling (Desktop Scheduler (Dealer-facing)).