CDK Integration degradation

Incident Report for myKaarma

Resolved

All systems are operational.

Posted Apr 14, 2025 - 09:35 PDT

Investigating

Dear myKaarma User, We’re currently experiencing an issue where Repair Orders are not syncing into myKaarma as expected. Our engineering team is actively investigating the root cause and working closely with CDK to implement a resolution as quickly as possible. We’ll continue to share updates as new information becomes available. We appreciate your patience and understanding as we work to resolve this.

Posted Apr 14, 2025 - 08:44 PDT

This incident affected: DMS Integration (CDK Integration).