Multiple tabs not loading impacting myKaarma

Incident Report for myKaarma

Resolved

The issue affecting the Inspect, Appointments, Customer, Payments (specifically the Disputes tab), Mobile App features, and Messages tabs has been resolved, and all services are operating normally. Our team has restored functionality and will continue monitoring to ensure stability. Thank you for your patience, and we apologize for the disruption.

Posted Jun 09, 2026 - 09:05 PDT

Investigating

We are investigating an issue affecting several dealerships where several areas of myKaarma, including the Inspect, Appointments, Customer, and Messages tabs, may not load as expected. Our engineering team is actively investigating and working to identify and resolve the issue. We will provide another update as soon as more information is available.

Posted Jun 09, 2026 - 07:15 PDT

This incident affected: myKaarma Dealer-Facing Apps (myKaarma Desktop App, myKaarma Mobile Apps).