CDK RO Writeback and Mobile Check-In Issues Impacting myKaarma

Incident Report for myKaarma

Resolved

CDK has resolved the issue affecting RO writeback and mobile check-in, and these services are now operating normally for dealerships using CDK. Our team will continue monitoring to ensure stability. We apologize for any disruption and appreciate your patience while this issue was being resolved.

Posted Oct 20, 2026 - 12:45 PDT

Investigating

CDK is currently experiencing an issue that may cause delays or failures with RO writeback and mobile check-in for dealerships using CDK. CDK is actively investigating the issue, and our team is monitoring the situation. We apologize for the disruption and will provide another update within the next hour.

Posted Oct 20, 2026 - 11:33 PDT

This incident affected: DMS Integration (CDK Integration).