The issues affecting search functionality and communications within myKaarma have been resolved, and all affected services are now operating normally. Payment processing remained operational throughout the incident, and payment requests are functioning as expected. Our engineering team will continue monitoring to ensure stability. We sincerely apologize for the disruption and appreciate your patience while we worked to restore service.
Posted Nov 03, 2026 - 11:07 PST
Update
We are currently experiencing issues with search functionality and communications within myKaarma. Payment processing remains operational; however, payment requests may be impacted by the ongoing communications issues. Our engineering team is actively investigating and working to restore normal functionality as quickly as possible. We apologize for the disruption and will provide another update as soon as more information becomes available.
Posted Nov 03, 2026 - 10:49 PST
Investigating
We are currently experiencing issues with search and communication functionality within myKaarma. Our engineering team is actively investigating and working to restore normal service as quickly as possible. Additional features may also be affected, and we will share updates as we learn more. We apologize for the disruption and will provide another update as soon as more information is available.
Posted Nov 03, 2026 - 10:39 PST
This incident affected: myKaarma Communications (Voice Calling, Text Messaging, Email, Follow-up), myKaarma Inspections (Service Cart), and myKaarma Insights (Insights Dealer-facing page).