All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Desktop App Operational
90 days ago
100.0 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
99.69 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.12 % uptime
Today
Email Operational
90 days ago
99.67 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.98 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
99.99 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.93 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.98 % uptime
Today
Service Cart Operational
90 days ago
99.95 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
99.99 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
99.99 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
99.99 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
99.98 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.91 % uptime
Today
CDK Integration Operational
90 days ago
100.0 % uptime
Today
R&R Integration Operational
90 days ago
99.44 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
99.98 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 27, 2026
Communication delays within myKaarma
Resolved - This incident has been resolved.
Feb 27, 04:10 PST
Update - We are continuing to work on a fix for this issue.
Feb 27, 04:10 PST
Update - Between 12:30 PM and 2:30 PM EST today, users did not receive notifications for new messages due to a temporary system issue.

Messages received during the outage window will not trigger notifications retroactively. All messages from that time period remain available in the system and will be fully visible by tomorrow.

Any actions related to dismissing or deleting notifications may not function properly for the remainder of today.

Thank you for your patience while we work to restore normal service.
Feb 26, 13:04 PST
Identified - We are currently monitoring an ongoing issue causing delays across all communications within the application. Our team is actively investigating the root cause of these delays and working to restore normal performance as quickly as possible. We will continue to provide updates here and will notify you as soon as the issue has been fully resolved.
Feb 26, 10:32 PST
Investigating - Users may experience issues with delays while sending internal messages. We are currently investigating this issue and will provide a fix. We’ll provide updates as soon as this issue has been resolved.
Feb 26, 09:28 PST
Feb 26, 2026
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
DealerBuilt/LightYear Data Integration Delays Impacting myKaarma
Resolved - The delays affecting Repair Orders, Appointments, and Parts Orders pulling from DealerBuilt/LightYear into myKaarma have been resolved, and data is now flowing normally. The issue originated with DealerBuilt/LightYear, and they have confirmed recovery. We will continue monitoring for stability. Thank you for your patience while this was addressed.
Feb 19, 11:51 PST
Identified - Dealers using DealerBuilt/LightYear may be experiencing delays with Repair Orders, Appointments, and Parts Orders syncing into myKaarma. Users may see slow or delayed population of ROs in myKaarma, including payments and MPI, as well as delays in appointment data syncing from DealerBuilt/LightYear.

We have reached out to DealerBuilt/LightYear for more information and will provide an update as soon as one is available.
Feb 19, 11:30 PST
Feb 18, 2026
Service Cart Slowness Impacting myKaarma
Resolved - The earlier slowness and loading issues in Service Cart have been resolved, and the feature is operating normally again. Our team made adjustments to restore performance and will continue monitoring to ensure stability. Thank you for your patience while we worked to restore service.
Feb 18, 14:59 PST
Update - Our team is still working on the fix for the slowness and loading issues in Service Cart, and there is no change in impact at this time. Dealers may continue to experience degraded performance while we complete this work. We’ll provide another update within the hour.
Feb 18, 13:53 PST
Update - We have identified the cause of the slowness and loading issues in Service Cart and are currently working on a fix to restore normal performance. Dealers may continue to see slow or delayed loading while this work is underway. We’ll provide another update within the hour.
Feb 18, 12:46 PST
Identified - We are investigating reports of slowness and loading issues in Service Cart. Our team is actively working to identify the source of the problem. We’ll provide another update within the hour.
Feb 18, 11:49 PST
Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

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