All Systems Operational

myKaarma Dealer-Facing Apps Operational
90 days ago
99.9 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.81 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
99.98 % uptime
Today
myKaarma Communications Operational
90 days ago
99.66 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
98.65 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
99.99 % uptime
Today
myKaarma Payments Operational
90 days ago
99.94 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
99.88 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
99.89 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
100.0 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
99.95 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
99.9 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.99 % uptime
Today
Service Cart Operational
90 days ago
99.97 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.97 % uptime
Today
CDK Integration Operational
90 days ago
99.83 % uptime
Today
R&R Integration Operational
90 days ago
99.96 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 1, 2025

No incidents reported today.

Jun 30, 2025
Resolved - All systems are operational.
Jun 30, 13:44 PDT
Identified - Dear MyKaarma User, we are still investigating an issue impacting application performance, specifically related to Internal Messages and the Customer tab. Our engineering team is actively working to identify the root cause and implement a solution. We understand the impact this may have on your daily operations and truly appreciate your continued patience as we work toward resolving the issue. We will share additional updates as soon as more information becomes available.
Jun 30, 08:23 PDT
Investigating - Dear MyKaarma User, We are currently aware of an issue affecting app performance, including slowness and reduced responsiveness. Our engineering team is actively working to resolve the problem as quickly as possible. We appreciate your patience and understanding while we work to restore optimal service.
Jun 30, 07:36 PDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025
Resolved - All systems are operational.
Jun 22, 23:16 PDT
Update - Dear myKaarma User, We are currently monitoring an ongoing issue affecting text message delivery due to an outage with Twilio, our communications partner. Our engineering team is actively tracking their progress toward resolving the problem. We will keep you informed with any new updates. Thank you for your patience and understanding as we work through this situation.
Jun 20, 08:41 PDT
Identified - Dear myKaarma User, Our engineering team is actively monitoring the ongoing text message delivery issue related to an outage with Twilio, our communications provider. We are closely tracking their progress toward a resolution. We will continue to provide updates as more information becomes available. Thank you for your continued patience and understanding as we work through this.
Jun 19, 14:01 PDT
Investigating - An outage with our communication provider, Twilio, is impacting the delivery of text messages sent through myKaarma. We attempt to send text messages a second time via short code should the first attempt with a standard number fail. Currently both attempts are failing for a small number of text messages, however the warning icon indicating a failed message may not appear immediately. Our engineering team is actively monitoring the situation with Twilio to track resolution progress. We will continue to provide updates as more information becomes available. We appreciate your patience and understanding.
Jun 19, 09:09 PDT
Jun 21, 2025

No incidents reported.

Jun 20, 2025
Jun 19, 2025
Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.