All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Desktop App Operational
90 days ago
100.0 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
99.76 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.37 % uptime
Today
Email Operational
90 days ago
99.67 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.99 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.99 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.99 % uptime
Today
Service Cart Operational
90 days ago
99.99 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
99.99 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
99.99 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.91 % uptime
Today
CDK Integration Operational
90 days ago
99.87 % uptime
Today
R&R Integration Operational
90 days ago
99.62 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
99.99 % uptime
Today
Automate Integration Operational
90 days ago
99.94 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 25, 2026

No incidents reported today.

Jan 24, 2026
Authenticator Code Email Delays Impacting myKaarma
Resolved - Earlier today, Gmail experienced a temporary disruption that affected the delivery of certain emails, including login and verification messages. The issue was external to our platform. At this time, email delivery has returned to normal and all services are fully restored. No further action is required. Thank you for your patience, and please reach out to our Support team if you experience any additional issues.
Jan 24, 11:40 PST
Identified - Some users may experience delays receiving email codes for Multifactor Authenticator, and our team is investigating the cause. Gmail is currently experiencing email delivery issues that may impact all types of emails, including authenticator codes. Affected users can log in by requesting a backup code from an admin user or by contacting our support team. We’re working to restore normal delivery and will provide another update as soon as possible.
Jan 24, 09:13 PST
Investigating - Some users may experience delays receiving email codes for Multifactor Authenticator, and our team is investigating the cause. The issue’s source is still being determined, and we’re working to restore normal delivery as quickly as possible. We’ll provide another update as soon as possible.
Jan 24, 07:43 PST
Jan 23, 2026
Microsoft Outlook Outage Affecting Email MFA – Workaround Available
Resolved - All systems are operational.
Jan 23, 09:47 PST
Monitoring - We are monitoring the ongoing Microsoft Outlook outage that is preventing users from receiving email verification codes, and myKaarma has temporarily disabled email-based MFA to ensure uninterrupted access. Users can refresh and sign in without entering a code, and refunds can be processed using the standard login password during this time. Email MFA will be automatically re-enabled once Microsoft resolves the issue.
Jan 22, 20:17 PST
Identified - We are currently aware of an ongoing Microsoft service outage impacting email-based Multi-Factor Authentication (MFA). Users who use Microsoft Outlook for email may experience issues receiving MFA codes when signing in or performing refunds. Our platform remains operational, but access may be affected due to the upstream Microsoft disruption. Affected users can contact their manager for backup MFA codes located in the Settings tab. We are actively monitoring the situation and will provide updates as more information becomes available. Once Microsoft resolves the issue, MFA functionality should return to normal.
Jan 22, 15:03 PST
Investigating - We are currently aware of an ongoing Microsoft service outage impacting email-based Multi-Factor Authentication (MFA). Users who use Microsoft Outlook for email may experience issues receiving MFA codes when signing in or performing refunds. Our platform remains operational, but access may be affected due to the upstream Microsoft disruption. Affected users can contact their manager for backup MFA codes located in the Settings tab. We are actively monitoring the situation and will provide updates as more information becomes available. Once Microsoft resolves the issue, MFA functionality should return to normal.
Jan 22, 14:17 PST
Jan 22, 2026
Jan 21, 2026
Desktop Notifier Issues Impacting myKaarma
Resolved - All systems are operational.
Jan 21, 00:35 PST
Identified - We’ve identified and confirmed an issue with the myKaarma Desktop application (not the browser-based web app) where it fails to refresh and minimizes when you try to do so. Our team is investigating the underlying cause and working to restore normal behavior. There is currently no workaround for the Desktop app. In the meantime, please use the myKaarma mobile app or log in at app.mykaarma.com to continue receiving notifications. If you have any questions or need assistance, please message our Support team. We’ll share another update within the next hour.
Jan 20, 12:07 PST
Investigating - All users using the Desktop Notifier will experience issues where the app will not refresh and minimizes when attempting to do so. Our team is investigating an internal issue and working to restore normal behavior. There is no workaround at this time. We’ll provide another update within the next hour.
Jan 20, 10:40 PST
Jan 20, 2026
Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

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