All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Desktop App Operational
90 days ago
100.0 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
99.99 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.96 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.99 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.99 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.99 % uptime
Today
Service Cart Operational
90 days ago
99.98 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
99.99 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
99.99 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.92 % uptime
Today
CDK Integration Operational
90 days ago
99.87 % uptime
Today
R&R Integration Operational
90 days ago
99.69 % uptime
Today
Dealertrack Integration Operational
90 days ago
99.98 % uptime
Today
DealerBuilt Integration Operational
90 days ago
100.0 % uptime
Today
Automate Integration Operational
90 days ago
99.94 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 22, 2025

No incidents reported today.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025
Degraded Performance Observed in Communication Module
Resolved - All Systems are Operational.
Dec 16, 11:06 PST
Monitoring - This issue has been resolved and the Messages tab along with related messaging features are now operating normally. Our team has restored full functionality and will continue monitoring for stability. Thank you for your patience while we worked to bring services back online.
Dec 16, 10:49 PST
Investigating - We are investigating an issue where the Messages tab is not loading and messaging is delayed or not working for all dealers. The cause is still under investigation, and no workaround is available at this time. We’re sorry for the disruption and are working to restore full functionality as quickly as possible. We’ll provide another update within the next hour.
Dec 16, 10:15 PST
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Sunbit Payment Issues Impacting myKaarma
Resolved - This incident has been resolved.
Dec 11, 05:47 PST
Update - All Systems are Operational.
Dec 11, 05:46 PST
Investigating - We are investigating an issue where Sunbit payments are showing errors, which prevents the Sunbit payment option from appearing on the online checkout page. Additional symptoms include Sunbit estimates to not display in ServiceCart. This affects any dealer using Sunbit as a payment option.

We are working with Sunbit to restore normal functionality and will provide another update soon.
Dec 11, 05:28 PST
Mobile App Appointment Loading Issues Impacting myKaarma
Resolved - The issue of appointments not loading in the myKaarma mobile app has been resolved. Users should now be able to view appointments without any issues, and everything is working as expected. Thank you for your patience and understanding while we worked to restore service.
Dec 11, 04:41 PST
Investigating - Some users may be unable to open appointments in the myKaarma mobile app and are seeing an “unable to get appointments” error. Our team is actively investigating the cause and working to restore full access as quickly as possible. We’ll provide an fix as soon as possible.
Dec 11, 04:32 PST
Dec 10, 2025

No incidents reported.

Dec 9, 2025
Messaging Delays and Slowness Impacting myKaarma
Resolved - The messaging delays and slowness in the Messages tab have been resolved, and services are operating normally. The issue was fully resolved and the team is monitoring to ensure stability. Thank you for your patience while we worked to restore normal performance.
Dec 9, 11:39 PST
Investigating - Some dealers may be experiencing delays in sending and receiving messages along with slowness in the Messages tab, and our team is currently investigating the cause. We’re working to restore normal performance as quickly as possible. We’ll provide another update within the next hour.
Dec 9, 11:04 PST
Dec 8, 2025

No incidents reported.

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