All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
99.99 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.99 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
100.0 % uptime
Today
myKaarma Communications Operational
90 days ago
99.97 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
99.89 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.99 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.99 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.99 % uptime
Today
Service Cart Operational
90 days ago
99.98 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
100.0 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
100.0 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.83 % uptime
Today
CDK Integration Operational
90 days ago
99.89 % uptime
Today
R&R Integration Operational
90 days ago
99.43 % uptime
Today
Dealertrack Integration Operational
90 days ago
99.71 % uptime
Today
DealerBuilt Integration Operational
90 days ago
99.98 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
99.78 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 7, 2025

No incidents reported today.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Degraded Performance Observed in Communication Module
Resolved - This incident has been fully resolved, and messaging services are now operating normally. Our team will continue to monitor to ensure smooth operation moving forward. Thank you for your patience and understanding while we worked to resolve the issue.
Oct 30, 10:30 PDT
Investigating - We’re currently investigating an issue affecting the Communication module that’s causing some dealers to experience problems on the Messages tab. This appears to be due to an internal issue, and our team is working to restore normal functionality as quickly as possible. We appreciate your patience and will provide an update within the next hour.
Oct 30, 10:12 PDT
Oct 29, 2025
CDK Performance Degradation Impacting myKaarma
Resolved - This incident has been resolved.
Oct 29, 06:24 PDT
Update - CDK has confirmed that their systems are operational, and we have verified that Repair Orders (ROs) are now flowing correctly into myKaarma.

If you do not see an RO in myKaarma, please update it once in CDK — this will trigger it to flow into myKaarma within approximately 15 minutes.

Thank you for your patience and understanding.
Oct 29, 06:23 PDT
Investigating - We are currently investigating an issue with CDK not integrating with myKaarma. The symptoms of this will include appointment push to CDK failing and ROs will not show up in mykaarma.

Our engineering team is actively working with CDK to identify the root cause and implement a resolution. We will provide updates as soon as more information becomes available or once the issue is resolved.
We appreciate your patience and will continue to share progress here.
Oct 29, 05:08 PDT
Oct 28, 2025
DealerTrack Internal ROs not pulling Impacting myKaarma
Resolved - The earlier issue with Dealertrack preventing internal ROs from pulling in has been fully resolved. Please make any necessary changes to your ROs to trigger an update and ensure they pull successfully into myKaarma. Thank you for your patience and cooperation while we worked through this issue.
Oct 28, 08:21 PDT
Investigating - We’re currently investigating an issue with Dealertrack where internal ROs are not pulling in as expected. Our team is actively working to identify the cause and implement a fix. We’ll provide the next update within the hour. Thank you for your patience as we work to resolve this issue.
Oct 28, 08:16 PDT
RCI and TEKION Performance Degradation Impacting myKaarma
Resolved - All systems are operational.
Oct 28, 06:52 PDT
Identified - Tekion has resolved its earlier issues, and RO pull functionality is now working for those dealers. We’re still waiting on updates from Reynolds, which continues to experience an outage affecting RO pulls. Thank you for your patience—we’ll provide the next update within the hour.
Oct 27, 13:46 PDT
Investigating - We’re aware of an issue preventing repair orders (ROs) from pulling in for dealers using Reynolds or Tekion. This is due to an outage with these third-party providers, and our team is actively working with them to restore service. We appreciate your patience and will share an update within the next hour.
Oct 27, 08:36 PDT
Oct 27, 2025
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

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