Resolved -
All systems are operational.
Mar 27, 09:21 PDT
Identified -
We are pleased to inform you that the root cause affecting login issues and slow app performance has been resolved. Everything appears to be running as expected, and our engineers will monitor the situation to ensure continued functionality. Payments taken through our backup payments site will be reconciled in myKaarma as soon as possible, and if you experience any further issues, please don’t hesitate to reach out to myKaarma Support. Thank you for your patience and understanding.
Mar 27, 09:19 PDT
Investigating -
Dear myKaarma User, We are currently aware of an issue affecting user logins to the myKaarma application, as well as slower performance across the app. Our engineering team is actively investigating the situation and working to resolve it as quickly as possible. We appreciate your patience and understanding during this time. If you're unable to process payments, please use our backup payment system at: mkpay.us
Mar 27, 08:45 PDT