All Systems Operational

Uptime over the past 90 days. View historical uptime.
myKaarma Dealer-Facing Apps Operational
90 days ago
99.96 % uptime
Today
myKaarma Desktop App Operational
90 days ago
99.96 % uptime
Today
myKaarma Mobile Apps Operational
90 days ago
99.96 % uptime
Today
myKaarma Communications Operational
90 days ago
99.45 % uptime
Today
Voice Calling Operational
90 days ago
100.0 % uptime
Today
Text Messaging Operational
90 days ago
98.15 % uptime
Today
Email Operational
90 days ago
99.67 % uptime
Today
Follow-up Operational
90 days ago
100.0 % uptime
Today
myKaarma Payments Operational
90 days ago
99.98 % uptime
Today
Online Payments (Consumer-facing) Operational
90 days ago
99.99 % uptime
Today
Desktop Payments (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Payment Gateway Integrations Operational
90 days ago
99.94 % uptime
Today
Secure Vault Operational
90 days ago
100.0 % uptime
Today
myKaarma Scheduling Operational
90 days ago
100.0 % uptime
Today
Desktop Scheduler (Dealer-facing) Operational
90 days ago
100.0 % uptime
Today
Web Scheduler (Consumer-facing) Operational
90 days ago
100.0 % uptime
Today
myKaarma Inspections Operational
90 days ago
99.98 % uptime
Today
Service Cart Operational
90 days ago
99.95 % uptime
Today
In-Lane Video Walkaround Operational
90 days ago
100.0 % uptime
Today
Technician Videos Operational
90 days ago
100.0 % uptime
Today
myKaarma Transportation Operational
90 days ago
100.0 % uptime
Today
Pickup and Delivery Operational
90 days ago
100.0 % uptime
Today
Mobile Service Operational
90 days ago
100.0 % uptime
Today
Uber Integration Operational
90 days ago
100.0 % uptime
Today
myKaarma Insights Operational
90 days ago
99.99 % uptime
Today
Insights Dealer-facing page Operational
90 days ago
99.98 % uptime
Today
Daily/Weekly emailed reports Operational
90 days ago
100.0 % uptime
Today
DMS Integration Operational
90 days ago
99.91 % uptime
Today
CDK Integration Operational
90 days ago
99.97 % uptime
Today
R&R Integration Operational
90 days ago
99.44 % uptime
Today
Dealertrack Integration Operational
90 days ago
100.0 % uptime
Today
DealerBuilt Integration Operational
90 days ago
99.98 % uptime
Today
Automate Integration Operational
90 days ago
100.0 % uptime
Today
PBS Integration Operational
90 days ago
100.0 % uptime
Today
OEM Issues Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 7, 2026

No incidents reported today.

Apr 6, 2026
CDK Integration Issues
Resolved - This incident has been resolved.
Apr 6, 07:42 PDT
Monitoring - This issue has been resolved and the CDK integration has been restored for the affected dealers, with data now syncing and repair orders transferring to myKaarma as expected. The issue was caused by the integration being turned OFF for a few dealers and has now been corrected. We will continue to monitor for stability, and we’re sorry for the disruption.
Apr 6, 07:37 PDT
Identified - We have identified that the CDK integration was turned OFF for a few dealers, resulting in data not syncing and CDK-generated repair orders not transferring to myKaarma. Our team is working to restore the integration and resolve the issue. We will provide another update as soon as more information is available.
Apr 6, 06:14 PDT
Investigating - Some dealers may be experiencing issues with CDK-generated repair orders not transferring to myKaarma. Our engineering team is aware of the issue and is actively investigating. We will provide another update as soon as more information is available.
Apr 6, 06:02 PDT
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026
Payments RO Search Issue Impacting myKaarma – Workaround Available
Resolved - This issue has been resolved and Payments functionality is now operating normally across all dealerships. The disruption was caused by a service outage, which has been restored, allowing RO search and auto-loading of details to function as expected. The manual entry workaround is no longer needed, and users can return to normal workflows. We’ll continue to monitor for stability, and we’re sorry for the disruption.
Apr 3, 16:57 PDT
Investigating - We’ve identified an issue with a service affecting Payments, where users are unable to search for an RO and automatically load details into payment tabs across all dealerships. Our team is actively working to restore functionality as quickly as possible. As a workaround, users can manually enter RO information to continue processing payments. We’ll provide another update within the next 30 minutes.
Apr 3, 16:21 PDT
Apr 2, 2026
myKaarma Application Performance Issues Impacting Some Dealers
Resolved - The issue causing slowness and freezing in the myKaarma web and desktop applications for some dealers has been resolved, and systems are operating normally. We implemented fixes to address the underlying issue and are continuing to monitor for stability. Thank you for your patience, and we’re sorry for the disruption.
Apr 2, 13:26 PDT
Identified - We have implemented a couple of fixes to address the slowness and freezing issues affecting some dealers in the myKaarma web and desktop applications and are currently monitoring to confirm resolution. We’ll provide another update within the next hour.
Apr 2, 12:22 PDT
Investigating - We are investigating an issue where some dealers are experiencing slowness and occasional freezing in the myKaarma web and desktop applications. Our team is actively working to identify the issue. We’ll provide another update within the next hour.
Apr 2, 11:11 PDT
Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
Inspect Tab Loading Issues Impacting myKaarma
Resolved - This issue has been resolved and the Inspect tab is now loading normally. Our team will continue to monitor and investigate the root cause. Thank you for your patience, and we’re sorry for the disruption.
Mar 26, 05:43 PDT
Investigating - Dealers are experiencing issues with the Inspect tab not loading and may see an “error when fetching inspections” message. Our engineers are actively investigating and working to resolve this issue. We will provide an update as soon as possible.
Mar 26, 05:19 PDT
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

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