myKaarma Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

myKaarma Dealer-Facing Apps Operational

90 days ago

99.97 % uptime

Today

myKaarma Desktop App Operational

90 days ago

99.97 % uptime

Today

myKaarma Mobile Apps Operational

90 days ago

99.97 % uptime

Today

myKaarma Communications Operational

90 days ago

99.98 % uptime

Today

Voice Calling Operational

90 days ago

99.97 % uptime

Today

Text Messaging Operational

90 days ago

100.0 % uptime

Today

Email Operational

90 days ago

100.0 % uptime

Today

Follow-up Operational

90 days ago

99.97 % uptime

Today

myKaarma Payments Operational

90 days ago

99.98 % uptime

Today

Online Payments (Consumer-facing) Operational

90 days ago

100.0 % uptime

Today

Desktop Payments (Dealer-facing) Operational

90 days ago

99.98 % uptime

Today

Payment Gateway Integrations Operational

90 days ago

99.97 % uptime

Today

Secure Vault Operational

90 days ago

100.0 % uptime

Today

myKaarma Scheduling Operational

90 days ago

99.99 % uptime

Today

Desktop Scheduler (Dealer-facing) Operational

90 days ago

99.99 % uptime

Today

Web Scheduler (Consumer-facing) Operational

90 days ago

100.0 % uptime

Today

myKaarma Inspections Operational

90 days ago

99.92 % uptime

Today

Service Cart Operational

90 days ago

99.99 % uptime

Today

In-Lane Video Walkaround Operational

90 days ago

99.98 % uptime

Today

Technician Videos Operational

90 days ago

99.79 % uptime

Today

myKaarma Transportation Operational

90 days ago

100.0 % uptime

Today

Pickup and Delivery Operational

90 days ago

100.0 % uptime

Today

Mobile Service Operational

90 days ago

100.0 % uptime

Today

Uber Integration Operational

90 days ago

100.0 % uptime

Today

myKaarma Insights Operational

90 days ago

100.0 % uptime

Today

Insights Dealer-facing page Operational

90 days ago

100.0 % uptime

Today

Daily/Weekly emailed reports Operational

90 days ago

100.0 % uptime

Today

DMS Integration Operational

90 days ago

99.88 % uptime

Today

CDK Integration Operational

90 days ago

99.28 % uptime

Today

R&R Integration Operational

90 days ago

100.0 % uptime

Today

Dealertrack Integration Operational

90 days ago

100.0 % uptime

Today

DealerBuilt Integration Operational

90 days ago

100.0 % uptime

Today

Automate Integration Operational

90 days ago

100.0 % uptime

Today

PBS Integration Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

Issue with searching inspections in inspection tab

Resolved - All systems are operational.
Nov 19, 06:49 PST

Investigating - myKaarma users are encountering issues with the search functionality on the inspection tab. Our engineers are currently working on a solution, and we will provide an update once it is ready. Thank you for your patience.
Nov 19, 06:18 PST

Nov 18, 2024

Intermittent issues with payments

Resolved - Thanks for your patience. The payment issues seen this morning have been resolved. However, if you took more than 1 payment in myKaarma for a specific RO, our team will capture the first one and void all the other payment transactions today. If you have any questions or concerns, please feel free to let us know.
Nov 18, 08:38 PST

Investigating - myKaarma users who are not using myKaarma payments service are currently experiencing issues while taking payments. Our engineers are working to solve the issue as soon as possible. We will update once it is available. Thank you for your patience.
Nov 18, 06:52 PST

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

"Line Down Error" for Payments

Resolved - All systems are operational.
Nov 6, 13:52 PST

Investigating - Dealerships using the Card Connect Gateway cannot take payments on MyKaarma either using the card terminal or through online payment requests due to a maintenance issue on the gateway's end. We are in contact with their teams to ensure this gets resolved as soon as possible.
Nov 6, 12:28 PST

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