All Systems Operational

myKaarma Dealer-Facing Apps Operational
myKaarma Desktop App Operational
myKaarma Mobile Apps Operational
myKaarma Communications Operational
Voice Calling Operational
Text Messaging Operational
Email Operational
Follow-up Operational
myKaarma Payments Operational
Online Payments (Consumer-facing) Operational
Desktop Payments (Dealer-facing) Operational
Payment Gateway Integrations Operational
Secure Vault Operational
myKaarma Scheduling Operational
Desktop Scheduler (Dealer-facing) Operational
Web Scheduler (Consumer-facing) Operational
myKaarma Inspections Operational
Service Cart Operational
In-Lane Video Walkaround Operational
Technician Videos Operational
myKaarma Transportation Operational
Pickup and Delivery Operational
Mobile Service Operational
Uber Integration Operational
myKaarma Insights Operational
Insights Dealer-facing page Operational
Daily/Weekly emailed reports Operational
DMS Integration Operational
CDK Integration Operational
R&R Integration Operational
Dealertrack Integration Operational
DealerBuilt Integration Operational
Automate Integration Operational
PBS Integration Operational
OEM Issues Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 23, 2026

Resolved - All system are operational.
Sep 23, 08:29 PDT
Identified - Some dealerships may be seeing incorrect parts pricing on repair orders, with parts prices appearing doubled in some cases. Our team is actively investigating the issue and will provide another update as soon as we have more information.
Sep 23, 08:19 PDT
Resolved - The issue preventing dealers from changing RO statuses from the Route Sheet has been resolved, and the feature is operating normally. Users will need to refresh their screen for the fix to take effect. We’ll continue to monitor for stability and appreciate your patience during the disruption.
Sep 23, 07:34 PDT
Identified - Dealers are currently unable to change RO statuses from the Route Sheet. Users may see no available next status or a “Please wait” loading screen when attempting to update an RO. Our engineers are actively working to resolve the issue, and we’ll provide another update as soon as more information is available.
Sep 23, 06:33 PDT

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Completed - The scheduled maintenance has been completed.
Sep 10, 23:55 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 23:30 PDT
Update - We will be undergoing scheduled maintenance during this time.
Sep 10, 23:22 PDT
Scheduled - We will be performing scheduled maintenance on our Communication Services. During this maintenance window communication services will be fully impacted where as other myKaarma modules that rely on Communication Services will also experience temporary disruptions in communications sent to customers and notifications sent to dealership personnel.
Sep 10, 22:16 PDT

Sep 9, 2026

No incidents reported.